Our Service Department

Hamilton Volkswagen Audi is committed to providing exceptional customer service at all times. We use only genuine Audi or Volkswagen parts and our service technicians are fully trained in the latest technology.

Our Service Department offers online booking, convenient shuttle service, customer rewards, and even a complimentary beverage station.

Service Savings:

Take advantage of our valuable Offers and Service Specials. Check back for changing deals and seasonal maintenance every month. Whether it’s spring tire rotations, fall fluid flushes, summer filter replacements, or winter wheels your Hamilton Volkswagen team has what you need for less.

Preferred Customer Card:

Ask about our preferred customer program. When you shop for official Volkswagen parts and get your regular services with Hamilton VW you save up to 10% off labor for vehicle maintenance or repairs. Buy four oil changes and the next one is FREE!

Detailing Center:

Make your VW sparkle. Our detailing center will care for your Volkswagen and clean it without harming the vehicles components or finish.

Shuttle Service:

At Hamilton VW, we offer Shuttle Service starting from 8 a.m. – continuing throughout the day at your convenience. If you’re scheduling a Service Appointment – please mention that you will require shuttle service when booking and we will be more than happy to take you where you need to be.

Tips for New Car Shopping

For many people, buying a new car is a stressful experience, and consumers are right to feel that way: The process is expressly designed by car dealers to separate you from as much of your money as possible. And if you don’t follow several basic rules, they’ll succeed in taking you to the cleaners.

True, there are exceptions to the rule — those rare dealerships that don’t pressure their customers or manipulate the car buying process to get the maximum possible profit from every sale. But you shouldn’t plan on being lucky. Instead, be prepared.

The car buying process is one of the most hardball consumer experiences, hence the sooner you recognize it, the more likely you’ll buy a new car for a reasonable price — not what the dealer wants you to pay. The keys to getting a fair price are patience, preparation and perseverance.

1. Be Patient.
If you are patient, you’re more likely to buy a car for a fair price. This is the most important rule of new car buying, but it’s amazing how many adults fail to obey this golden rule. Conversely, if you are not patient, the dealer will win.

Being patient, though, doesn’t mean waiting to buy a new car until your used car no longer functions and you desperately need transportation. Better to buy a new car when you don’t need one immediately, so you have the freedom to walk away from the dealer’s first, second, and even third offers. Negotiate from strength.

2. Pay Cash.
Obviously, this isn’t possible for all prospective car buyers: Financing for 48 months or 60 months often is a necessity. But cash rules. If you can skip the loan, your negotiating power increases substantially.

3. Be Prepared to Walk Away at Least Twice.
Here again, you have to exercise your “no” muscle. The salesperson will tell you: “This is our final offer, our best offer,” or “It’s as low as we can go, we’re losing money on the deal.” But know that when they says this, there are one or two lower offers below it. Never accept a salesperson’s first or second offer. After you reject the first, the dealership invariably will call you back. If it doesn’t, as noted before, move on to the next one. If you don’t haggle and negotiate, you’re playing in to the dealer’s hand.

Remember, you’re in the Driver’s Seat
There are exceptions to the above rules. The new car buying process is harsh, and a stamina test. It’s designed to wear you down, get you to panic, and give in to the dealer on price. But for the most part, if you shop with patience, preparation, and perseverance, you can beat the dealership at its own game.

Pre-Owned Vehicle Specials

Has the Volkswagen you’ve fallen for been around the block? We’re very proud of that. And we want the feeling to last. Every Das WeltAuto pre-owned vehicle is inspected by highly skilled Volkswagen technicians who make sure it meets the quality standards that you expect from a Volkswagen.

Our coverage | Warranty

Under the Volkswagen AssurancePremium Program, your Volkswagen is covered under the remainder of its new vehicle limited warranty, plus an additional 2-year / 40,000 km basic warranty (whichever comes first). Coverage begins when the new vehicle limited warranty expires or on the purchase date of the Volkswagen Certified Pre-Owned vehicle (whichever occurs later).

We are offering our Ontario customers financing from 0.9% and up to 84 months loan duration, monthly orbi-weekly payments, combined with a final (balloon) payment of the balance due at the end of the term. Avoid Bad surprises, buy a certified Pre-Owned Volkswagen from Hamilton VW.


View all of our Pre-Owned Vehicles here.

Hamilton Detailing Center

 

Ontario's seasons take a toll on both you and your car. Why worry about the condition of your Volkswagen when a service technician can transform a snow beaten or dusty vehicle to look like new in no time?

Trust us to do more than clean your car when we detail the interior to the highest of standards, clean the outside until it shines, or a combination of both that will leave your VW in showroom condition.

With extended hours in the summer (starting in May), we're here even later to serve you.

Book your appointment today to see how clean your car can really be.

Headlight Restoration

 

Your headlights are your guide when navigating at night, and are a crucial part of responsible driving that keeps you and others safe on the road. Make sure that you're as clear as possible when facing long summer trips by having one of our experts check your headlights for fogginess.

Headlights will naturally lose their clarity over time and it's a simple, quick process to get them up to factory standards again. A cloudy appearance means that you're losing visibility as the light diffuses, no longer shining in one direct path in front of your vehicle.

Get your headlights in sparkling shape with Hamilton VW. Save yourself time and money in the long run with regular maintenance and the assurance that comes with genuine VW parts!

One Stop Tire Shop

 

Your vehicle's tires are the foundation that keeps you mobile and safe on the road.  Let our fast, easy to use Hamilton VW tire store help you find what you need. Customize your search to the right make, model, year, and even flexible price options that will have you selecting the perfect tires in seconds.

Use our online Tire Store any time of day to contact our parts experts and get your order rolling right now.  Request tires, rims and storage all in one place.

Not a Volkswagen owner?  No problem!  Find premium tires that fit your budget and your vehicle, because Hamilton Volkswagen has every Hamilton driver's best interest at heart!

Start searching for your tires below!

Submit Your Corrosion Inspection Request

 

To help us serve you better, please complete and submit this corrosion/perforation form as instructed. We will then set up an appointment for your vehicle to be inspected and photographed by our Corrosion Specialist.

Please note that your car must be clean in order for us to proceed with the inspection. Any evidence of dirt or neglect may result in your claim not being accepted.

Inspection and photos are taken by a Corrosion Specialist at the Dealership. Your request is then sent to Volkswagen Canada for evaluation.

The corrosion/perforation claims process may take up 2 weeks, and even longer in exceptional cases. We will follow up once a decision has been made.

Thank you for your patience.